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This is second blog in series of 8 blog focussing on gathering Salesforce integration requirements. The blog will focus on enterprise-wide integration where Salesforce is the primary system but interacts with other core systems.

Integration

In this blog post, I share a real-life Salesforce Architect interview scenario from Amazon. The use case centers on a restaurant order management system, where status updates arrive in incremental form (e.g., “Burger Ready”) rather than all at once. Salesforce must receive these partial updates via an inbound web service, respond asynchronously, and handle errors or missing items gracefully. This scenario highlights critical design decisions—from data modeling to performance and security considerations—and reflects how enterprise integrations often involve complex, real-world constraints. I end with a call to action, inviting readers to propose their own solutions and share how they’d architect this use case within Salesforce.

Integration

Whether you’re orchestrating a multi-million-dollar pipeline or a small startup’s first integration, a decision-making framework is your compass. Over the next seven blogs, we’ll tackle each pillar with a deeper dive and more visual aids, ensuring you’re well-equipped to navigate the integration maze. Ready to roll? In the next post, we’ll explore how to gather integration requirements so you’re not firing in the dark. Stay tuned—there’s a lot more knowledge to uncover.

Integration